Privacy Policy

Privacy Policy

Privacy settings

We collect and process your data on this site to better understand how it is used. We always ask you for consent to do that. You can change your privacy settings here.

Who we are

We are Tots Bon, a small design and e-commerce business based in Barcelona, operating through the website: https://www.totsbon.com.

Contact Form

We collect your email and other details provided through our contact form to respond to your inquiries regarding our products and services. Your contact information is not used for any other purpose or automatically subscribed to mailing lists. Your personal information is not shared or sold to third-party marketers.

Emails submitted via the contact form are secured and stored in a password-protected email account.

Comments

When visitors leave comments, we collect data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service. You can review the Gravatar privacy policy here: https://automattic.com/privacy/. Your profile picture, if applicable, will be publicly visible with your comment.

Media

Avoid uploading images containing embedded location data (EXIF GPS) to our website, as visitors can download and extract this data from images on the site.

Cookies

Cookies are small files stored on your device, enabling our website to recognize your preferences and improve user experience. We use cookies for:

  • Anonymous website usage analytics (no IP addresses recorded).
  • Content testing and optimization.
  • Storing language and user preferences.
  • Ensuring secure browsing and faster load times.

You can manage or refuse cookies through your browser settings.

Who we share your data with

We share necessary data with trusted third-party providers to fulfill your orders and services, including:

Your data is shared strictly to process orders, payments, and deliveries. If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Comments and metadata are retained indefinitely to recognize and approve follow-up comments. Registered users’ personal information is stored in their user profiles and can be edited or deleted by the user at any time (except usernames). Website administrators can also manage user information.

Your rights over your data

You have the right to request an export of your personal data held by us or request its erasure, except for data we must retain for administrative, legal, or security purposes.

Right to be forgotten

To request deletion of your data from our systems, please email privacy@totsbon.com.

Where your data is sent

Visitor comments may be checked via automated spam detection.

Data gathered by this website

We collect and use information for website functionality, service provision, and visitor analytics, including:

  • Website usage data
  • IP address and browser/device details
  • Information sent via contact forms and comments

Data collection via contact and enquiry forms may include:

  • Your name
  • Contact information (email address, phone number)
  • Company name and website (if provided)
  • Additional details provided in your enquiry

Form submissions are processed through secure email servers.

How we use your data

Collected data allows us to:

  • Respond to your enquiries
  • Process and deliver your orders
  • Improve products and services
  • Customize user experience
  • Communicate relevant information about products or services

Data storage and security

We utilize the following services for data processing and secure storage:

All stored information is protected in secure, password-protected systems, accessible only by authorized personnel.

Links to external websites

Our website may include external links. We have no control over external sites and are not responsible for their content or privacy practices.

Embedded content from other websites

Content embedded on our site from external sources (e.g., videos, images) behaves identically as if visiting the external site directly. Such websites may collect data, use cookies, and monitor interactions with embedded content, especially if logged in to that external site.

If you have any questions or requests regarding our privacy practices, please contact us at privacy@totsbon.com

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